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Shipping

​Most orders will be shipped on the next business day. and will arrive within 2-5 days. Please allow up to 3 business for order fulfillment and up to 3-8 days for delivery in times of high volume.

Return

If you are not completely satisfied with your order, you may return it within 30 days of delivery for a full refund or exchange, no questions asked. To initiate a return, just contact our customer service team at support@shinnwa.com. For more information, please visit Refund

​Our cushions are OEKO-TEX® STANDARD 100 certified, ensuring they are free from over 1,000 harmful substances. This certification guarantees safety and environmental responsibility, providing you with comfort and peace of mind.